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This set of terms and conditions governs your use of When you visit any page on our website, you agree to be bound by these terms and conditions.

Copyright Policy

At PackagingPrinting, we are committed to honouring the intellectual property rights of others. That's why we ask our customers to do the same. When you submit artwork, designs, copies, or images to our site, you confirm that you own or have permission to use these elements without infringing any third-party rights. We also want to ensure that no copyright notices have been removed from the documents you're using to create your reproducible content. Engaging with us guarantees that everyone's intellectual property rights are respected.


PackagingPrinting is a custom packaging and printing company specialising in manufacturing and printing boxes/materials to meet customers' exact requirements. Unfortunately, we cannot offer refunds since all our products are tailored to an individual customer's order. However, if the customer is unhappy with the quality or the quantity they received is short, we encourage them to contact our customer service team within two working days and provide proof. Unfortunately, after two working days, PackagingPrinting cannot address any requests. If we have made a mistake, we will happily reprint the order; unfortunately, we cannot offer a refund option. As a custom packaging and printing company, we stand behind the quality of our products and are committed to ensuring customer satisfaction.


If you need to cancel your order, you must do so before approving the design/artwork. Once you've approved the design and made payment, PackagingPrinting will immediately begin the production process, and there will be no option to cancel your order.

Submitted Content

Agreeing not to share any content that goes against governing laws is essential when using our website. We can't manage what our users share on our website or social media platforms and can't guarantee the precision, excellence, or trustworthiness of the content.

You agree to our right to refuse any content that violates this agreement and any that could be deemed offensive or illicit. We also consider that in certain situations, we may be obligated to release any data necessary to comply with legal claims or actions to protect our rights, property, and the safety of our company, customers, and the public.

If you – or someone on your behalf – order product printing through your official account, you're granting us permission to store and access the necessary digital files. While we cannot guarantee the preservation of any content you submit, it could allow us to include your work as part of our portfolio of samples on both our website and our physical sample packs. Your approval is assumed, but should you not wish your work to be used in this way, please let us know, and we will refrain from including it.

Templates and Designs

Packaging templates designed by our designers may be licensed through for use by its customers.

Any use of the design, content, and/or products that are not expressly permitted or that violates these terms violates copyright or any other intellectual property rights, allowing us and our licensors the right to use any rights and remedies in any jurisdiction. Defamatory, pornographic, or illegal use of the products or content is strictly prohibited. You agree to comply with all applicable laws and industry rules. Product content or template design may not be incorporated into an image, trademark, or service mark that is the property or rights used by any other person.

We make no representation or warranty that a logo or design created by our team does not infringe or is not the subject of claims of infringement of any trademark or other right owned by a third party.

You have the right to download low-resolution images of your chosen template design. is the owner of high-resolution files. You can purchase high-resolution files upon request.

Customs Duties and Taxes

You are responsible for any relevant taxes, fees or customs duties determined by your national, local, state, or federal government or shipping company.

Payment Fees

The actual purchase price will depend on your bank's credit card rates, transaction fees, and charges at the bank you use.

Credit Card Information

The information we collect to process orders or inquiries will be disclosed to any other company or site. We use your information only to contact you as necessary, send you announcements, special offers or invitations to participate in our customer surveys, or provide testimonials. You may opt out of receiving emails unrelated to your order by requesting us.

Credit card details are only used to charge customers for products and services purchased. The secure shopping cart uses the latest secure server technology. Your order is processed and returned using an encrypted connection to our server and is always safe.

Property Rights

This website is the exclusive property of "" and respective logos are trademarks and/or service marks owned by Other service marks, trademarks and logos on our site are their respective owners' names, trademarks or logos.

Permission is granted to download and use the content available on our site for personal, non-commercial purposes without modification. You may host or embed the content and summary on your website or in an electronic publication using the link. You acknowledge that you have no ownership rights when downloading or republishing copyrighted content through our site. If you have additional questions about our content, including our logo, please contact us and ask for the marketing.

Links and Relationships with Third Parties

We carefully select third-party affiliates linked to our site to ensure they offer high-quality goods and services. You acknowledge that your use of and access to any third-party website linked to our site is subject to third-party terms and conditions.

We may use third-party advertising companies to display advertisements when you visit our website. They may collect data about your use of this website and other websites to provide you with ads for products and services that may interest you. Contact us if you want more information about this practice and the options regarding your data not being used by such companies in the future.

Customer Care & Support
we are happy to help you

Not sure what you need? Call us at 0800-368-8567, our experienced customer support representatives will be happy to help you find the most suitable packaging boxes or marketing materials for your brand, even if you are not a customer. Talk to our packaging experts to discuss your requirements.

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